This Privacy Policy explains how Nutriq ("we", "us", or "our") collects, uses, and protects information about you when you use our website and mobile applications (collectively, the "Service").
This summary is provided for clarity and convenience and is not legal advice. If you have specific legal questions, you should consult a qualified professional.
1. Information We Collect
We collect the following types of information when you use Nutriq:
- Account information: Email address, password (stored in encrypted form), and other basic profile details you choose to provide.
- Nutrition and usage data: Meals, recipes, scans, and other entries you log in the app, as well as time and frequency of your use of the Service.
- Device and technical data: Device type, operating system, browser type, IP address, and general usage diagnostics to keep the Service secure and reliable.
- Payment information: If you subscribe to a paid plan, payment details are processed by our payment partners (such as Lemon Squeezy or similar providers). We do not store your full card details on our servers.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Nutriq Service.
- Store and display your logged meals, recipes, and progress.
- Manage subscriptions, billing, and account status.
- Monitor and improve performance, security, and reliability.
- Communicate with you about updates, support, and important notices.
- Comply with legal obligations and enforce our Terms of Service.
3. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal data under one or more of the following legal bases:
- Contract: To provide the Service you sign up for.
- Legitimate interests: To improve the Service, prevent abuse, and secure our systems in a way that does not override your rights and freedoms.
- Consent: Where required, for example for certain analytics or marketing communications. You can withdraw consent at any time.
4. How We Share Information
We do not sell your personal data. We may share information with:
- Service providers: Trusted vendors who help us host, operate, and support the Service (for example: hosting, analytics, authentication, payment processing, and customer support).
- Legal and safety purposes: When required by law, legal process, or governmental request, or to protect the rights, property, and safety of Nutriq, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to appropriate confidentiality safeguards.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data as described below.
6. Your Rights and Choices
Depending on your location, you may have rights over your personal data, including the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your account and associated data, subject to legal obligations.
- Object to or restrict certain types of processing.
- Receive a copy of your data in a portable format where technically feasible.
To exercise these rights, contact us at support@nutriq-app.com. We may need to verify your identity before fulfilling certain requests.
7. International Data Transfers
Nutriq may process and store information on servers located in countries other than the one where you live. Where required, we take steps to ensure an appropriate level of protection for your personal data in accordance with applicable law.
8. Security
We use reasonable technical and organizational measures to protect your information against loss, misuse, unauthorized access, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Nutriq is not intended for children under 16 years of age, and we do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Material changes may also be communicated through the app or by email where appropriate.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at support@nutriq-app.com
This Privacy Policy is provided as a general, good-faith description of our practices and is not intended to constitute legal advice.